1. Information We Collect
We collect the following types of personal information to provide and improve our services:
A. Information You Provide Directly
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Personal Details: Name, email address, phone number, social media handles, and any other details provided during inquiries or bookings.
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Payment Information: Billing details and transaction history (processed securely via third-party payment providers).
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Photoshoot Preferences: Hair, makeup, wardrobe choices, mood boards, backgrounds, and other customization details for virtual photoshoots.
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Communications: Emails, messages, or feedback submitted via our website or social media channels.
B. Information Collected Automatically
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Device and Usage Data: IP address, browser type, operating system, and browsing behavior on our website.
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Cookies and Tracking Technologies: We use cookies to enhance user experience and analyze website traffic. You can adjust cookie settings in your browser.
2. How We Use Your Information
Your information is used for the following purposes:
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Providing Our Services: Customizing and delivering virtual photoshoots and digital branding solutions.
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Customer Support: Responding to inquiries, troubleshooting issues, and providing technical support.
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Marketing & Promotions: Sending promotional emails, updates, or special offers (you can opt out anytime).
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Improving User Experience: Analyzing website traffic and customer behavior to enhance our services.
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Legal Compliance: Ensuring compliance with applicable laws, regulations, and policies.
3. How We Share Your Information
We do not sell, trade, or rent your personal information. However, we may share it under these circumstances:
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With Trusted Service Providers: Third-party payment processors, email marketing tools, or cloud storage providers who help us deliver our services.
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Legal Compliance & Protection: If required by law or to protect against fraud, security threats, or legal claims.
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Business Transfers: If Vizuality™ or LuXLens™ undergoes a business transition (e.g., merger, acquisition), your information may be transferred as part of the assets.
All third-party providers are required to comply with strict data security standards.
4. How We Protect Your Information
We implement industry-standard security measures to protect your data, including:
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Secure payment gateways with SSL encryption
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Regular security audits and updates
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Restricted access to customer data
However, no method of data transmission is 100% secure. We encourage users to take precautions when sharing sensitive information online.
5. Your Rights & Choices
You have the following rights regarding your personal data:
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Access & Update: You can request access to or correction of your personal information.
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Opt-Out of Marketing: You can unsubscribe from promotional emails anytime.
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Request Deletion: You can request deletion of your data unless required for legal or contractual obligations.
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Manage Cookies: Adjust your browser settings to disable or limit cookies.
To exercise these rights, please contact us at hello@vizuality.net.
6. Data Retention
We retain customer data only as long as necessary to fulfill service requests, comply with legal obligations, or resolve disputes. After this period, we securely delete or anonymize the data.
7. Third-Party Links & Services
Our website may contain links to third-party websites (e.g., social media, payment gateways). We are not responsible for their privacy practices and encourage you to review their policies before sharing information.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with their data, please contact us to remove it.
9. International Users
If you are accessing our services outside the United States, please note that your data may be transferred to and processed in countries with different privacy laws.
10. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or business operations. Updates will be posted on this page with the "Last Updated" date.
We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 Email: hello@vizuality.net
🌐 Website: vizuality.net
By using our services, you acknowledge that you have read and understood this Privacy Policy.
Thank you for trusting Vizuality™ and LuXLens™ with your personal information!